Services

Viare’s services go beyond implementation. We partner with you at every stage to ensure your order management system delivers lasting impact. Our proven methodology, experienced team, and customer-first approach are why clients choose us…and stay with us. 

Implementation Services 

We’ve successfully implemented Viare across some of the most complex retail environments in ANZ. Our process is structured, efficient, and built to deliver value fast, on time and on budget. 

Our end-to-end services include: 

• Business Analysis: Deep discovery to align the solution with your business goals. 
• Software Implementation: Full configuration and deployment of Viare, tailored to your workflows. 
• Project Management: Expert guidance through each phase for smooth, coordinated delivery. 
• Systems Integration: Seamless connections with your existing tech stack including ERP, WMS, eCommerce, and more. 
• Testing, Training & QA: Ensure quality, build confidence, and equip your team for success from day one. 

Client Services 

Our dedicated Client Support team ensures a smooth transition from implementation to BAU. Whether it’s resolving issues or unlocking new value from the platform, we’re here to help quickly and efficiently. 

• Ongoing platform support and troubleshooting 
• Tailored assistance based on your business model 
• A proactive approach to maximizing platform performance 

Account Management 

Our Account Management team works as an extension of your team to develop strategic roadmaps, identify growth opportunities, and keep us aligned with your long-term goals. 

• Regular business reviews and platform health checks 
• Strategic input on fulfillment, inventory, and CX improvements 
• Long-term partnership focused on continuous improvement