Shipping & Delivery

eStar and Viare product manager, Nazeef Khan, discusses the importance of people in the AI era. AI is hard to ignore right now, and for good reason, because the technology is genuinely capable and the tools are maturing faster than most of us expected. Bringing it into the business feels like the obvious thing to do, and for […]

Viare Solutions Consultant, Jarrod Goodwin, explores how changing customer expectations are reshaping fulfilment. Customer expectations have changed dramatically over the past few years, with fulfilment now playing a central role in purchasing decisions. Fast delivery, flexible fulfilment options, accurate inventory visibility, and seamless customer experiences are no longer considered competitive advantages; they are expected as […]

Jared Telling Head of Sales and Partners at Viare discusses why Stores are at a Crossroads: Profitability vs Experience in the Omnichannel Era. Rising delivery expectations and margin pressure are forcing retailers to redefine stores as fulfilment hubs, experience destinations—or strategically both. Thirty years ago, I was running the music department at David Jones in […]

How tweaking the last-mile can drive customer loyalty. Viare presales solution consultant Jarrod Goodwin discusses how a great delivery experience can drive customer loyalty. In the age of instant gratification, delivery is no longer the end of the shopping journey; it’s part of the experience itself. For today’s consumers, delivery speed, transparency, and flexibility influence purchasing […]