Logistics Technology

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The Cost of Manual Fulfilment Decisions and Why It’s Time for Retailers to Automate

Matt Brovelli, CEO of eStar and Viare discusses the cost of Manual Fulfilment Decisions and Why It’s Time for Retailers to Automate.  Across Australia and New Zealand, many retailers still rely on manual processes to decide how and where customer orders should be fulfilled. Store managers send emails to reroute orders, spreadsheets are used to […]
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Matthew Brovelli, CEO of eStar and Viare, recently featured in a NORA ~ National Online Retailers Association Partner Showcase Showreel

Matt Brovelli, CEO of eStar and Viare, sat down with NORA to chat about how Viare focuses on a unified commerce strategy to help retailers reduce costs and promote long-term customer loyalty. The NORA Network joins forces with retail’s leading partners and  regularly hosts partners at the NORA TV studio to share the recent impactful […]
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eStar and Viare Chief Growth Officer Alison Crosbie shares how retailers can deliver better omnichannel experiences by breaking down the silos.

Retailers are under constant pressure to meet rising customer expectations across online and offline channels. Yet behind the scenes, many retailers still operate in silos where departments such as I.T., retail operations, eCommerce and digital and customer service pursue isolated goals. These disconnected approaches can be a major barrier to delivering seamless omnichannel experiences, particularly […]
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eStar and Viare CEO, Matt Brovelli, Shares Insights on Omnichannel Fulfilment and OMS: What Retailers Need to Get Right in 2025

Omnichannel shopping is no longer a strategy. It is the way customers expect to shop and buy. Whether they browse on a mobile device and pick up in store, or check stock online before visiting, shoppers now move fluidly between digital and physical channels. To keep up, retailers must deliver fast, convenient and reliable fulfilment […]
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Meet Viare Lite

Meet Viare Lite: Streamlined Order Management for Growing Retailers eStar is excited to announce an important addition to its product suite—Viare Lite. Derived from the Latin word ‘Via,’ meaning ‘by a route,’ Viare Lite is an accessible, cost-effective order management and fulfilment solution specifically designed for small to medium-sized retailers. Building on eStar’s 25+ years of experience […]
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Mastering Operational Efficiency: How OMS and ERP Systems Complement Each Other

Viare Technical Solutions Consultant, Jarrod Goodwin, discusses how OMS and ERP Systems Complement Each Other Order Management Systems (OMS) and Enterprise Resource Planning (ERP) systems both play crucial roles in automating workflows, analysing data, and integrating with other business applications. However, choosing the right solution for your supply chain management can be challenging. Let’s explore […]
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Scale: not just a number.

eStar Chief Strategy Officer, Matt Neale, discusses scalability and what it means for retail success. It’s that time of year again, and it seems to roll around faster every year, but one thing remains – the ever-present question of scale… We hear it all the time, from our partners and prospects looking to improve their […]
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Virtual Stock Write Downs

In today’s challenging retail environment, the accuracy of inventory tracking is paramount to successful operations. An inaccurate inventory position can lead to repeated picking attempts for items that aren’t available, frustrating store staff, slowing down the order fulfillment process, and potentially impacting customer satisfaction. To address these challenges, Viare’s Order Management System (OMS) support a […]
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